Managed Network & Security
Reliable business networks require more than properly installed equipment. They need ongoing management, security oversight, maintenance, and clear responsibility when issues arise. Service is included, and repair of covered equipment is included.
The business need
A network that was installed and left behind becomes the next outage. The business needs the router, the switches, and the wireless to keep working, and it needs someone who already knows that equipment when one of them fails.
How this program works
This program is a delivery arrangement for networking work Tidewater Techs already does. It supplies the router, the switches, and the Wi-Fi, then keeps management, service, and repair of the covered equipment with Tidewater Techs. It is not a separate technical discipline, and it is not a generic subscription with terms beyond the agreement.
What the management covers
Networking & Infrastructure is the design of a network, including computers and servers when those are part of the design. This program is the packaged router, switches, and Wi-Fi, with management and service included.
Managed IT Services remains the day-to-day running of the wider environment. A company can keep that relationship and take the network as this program. The program does not replace managed IT.
Cybersecurity and compliance is a separate service, including help with HIPAA, PCI, or CMMC where they apply. This program does not include that practice, and it is not a certification.
Equipment and ongoing responsibility
- Router infrastructure.
- Network switches.
- Wi-Fi infrastructure.
- Ongoing network management.
- Included service.
Management of that covered equipment stays with Tidewater Techs.
Covered repairs
Repair of covered equipment is included. What a particular agreement covers is confirmed in that agreement. This page does not add equipment, financing, a warranty, or coverage beyond it.