March 6, 2017

Remote Monitoring and Management Services

Your computer systems keep your business functioning at its most optimal performance level. Tidewater Techs has services to remotely monitor your networks for outages, monitor and prevent virus and malware from interrupting your day and compromising your data integrity, and management to support your staff in the event of a problem quickly and efficiently to get you back on track.


Remote Monitoring and Management is a term that encompasses all tools needed to monitor, diagnose, and prevent issues with as little down time as possible to your business computer system. We monitor 24/7 to ensure your systems are functioning properly and notify you of any potential issues as they arise. Our tools also help diagnose potential issues before they interrupt your day.


Manage Service Provider is something of a new term. A proper MSP handles every aspect of your IT needs for one set fee structure. You may also consider an MSP similar to a virtual CIO with a full IT staff supporting your goals. Fee structures are usually per device or per person inclusive of devices and support and regular maintenance services.


When your business is just not ready for MSP or RMM, A-la-cart options are available to handle your most important needs: Antivirus, Backup, and Support.